1. Introduction
Welcome to the website of Martina Johannes Physiotherapist, trading as Move With Martina (referred to herein as “the Practice”, “we”, “us”, or “our”). These Terms and Conditions govern your use of our website and your relationship with our physical practice located at 202 Wanda Road, Murrayfield, Pretoria, 0081. By accessing this website, booking a consultation, or participating in our Myofascial Activated Posture (MAP) movement classes, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must cease use of this website and our services immediately.
2. Interpretation and Definitions
In these Terms and Conditions, unless the context dictates otherwise, the following terms shall have the specified meanings:
“User”, “you”, or “your” refers to any individual accessing this website, booking a service, or participating in a class.
“Patient” refers specifically to an individual receiving clinical physiotherapy services.
Client” refers specifically to an individual participating in MAP movement classes.
“Services” encompasses all clinical physiotherapy treatments, MAP movement classes, assessments, and any related advice provided by the Practice.
“Website” means the digital presence operated by the Practice, detailing our services, operating hours, and contact information.
3. Nature of Services and Medical Disclaimer
The Practice provides dual services: registered clinical physiotherapy and guided MAP movement classes. It is critical to understand the distinction between these offerings.
Website Information: The content provided on this website, including blog posts, descriptions of fascial release, and recovery stories, is for informational and educational purposes only. It does not constitute formal medical advice, diagnosis, or a treatment plan. You should never delay seeking professional medical attention because of something you have read on this website.
Clinical Physiotherapy: Physiotherapy services are provided by a registered healthcare professional governed by the Health Professions Council of South Africa (HPCSA). Treatment plans are individualised following an in-person assessment.
MAP Movement Classes: These classes are designed for functional movement, tension release, and general well-being. While they support recovery, they are not a substitute for targeted medical treatment for acute injuries.
4. Booking, Payment, and Cancellation Policy
To ensure the smooth operation of the Practice and to accommodate all patients and clients requiring attention, strict booking and cancellation protocols are enforced.
Appointments and Class Bookings: All sessions must be booked in advance. Walk-in appointments cannot be guaranteed.
Cancellations: We require a minimum of 24 hours’ notice for the cancellation or rescheduling of any physiotherapy appointment or MAP movement class. Failure to provide 24 hours’ notice will result in the full fee for the session being charged to your account.
Late Arrivals: If you arrive late for a scheduled session, the session will still end at the originally scheduled time to prevent delays for subsequent patients. The full fee for the session remains payable.
Payment Terms: Payment is due immediately upon the conclusion of the consultation or class, unless an alternative prior arrangement has been agreed upon in writing. We accept cash, card payments, and electronic funds transfers (EFT).
Medical Aid Claims: As a registered physiotherapy practice, our clinical services may be claimed from South African medical aid schemes. It remains your strict responsibility to ensure you have sufficient funds or appropriate coverage. If your medical aid scheme rejects a claim or short-pays the account, you remain fully liable for the outstanding balance.
5. Consent to Treatment and Assumption of Risk
Informed Consent: By proceeding with a physiotherapy consultation, you consent to physical assessment and treatment. You have the right to ask questions about your treatment plan, the techniques used, and any associated risks before proceeding.
Assumption of Risk in Classes: Participating in physical exercise, including MAP movement classes, carries an inherent risk of injury. By attending these classes, you confirm that you are physically capable of participating. You agree to disclose any pre-existing medical conditions, injuries, or surgeries to the instructor prior to the start of the class. You participate entirely at your own risk.
6. Protection of Personal Information (POPIA) and Medical Records
The Practice is fully committed to protecting your privacy and complying with the Protection of Personal Information Act 4 of 2013 (POPIA) and the National Health Act 61 of 2003.
Data Collection: We collect personal, contact, and medical information necessary to provide safe and effective healthcare and movement guidance.
Confidentiality: All medical records and personal details are kept strictly confidential. We will not share your clinical information with third parties (such as referring doctors or specialists) without your explicit verbal or written consent.
Data Retention: In accordance with South African healthcare regulations, patient records are retained for a minimum period of six years from the date of the last entry, or longer in the case of minors, before being securely destroyed.
Data Security: We implement reasonable technical and organisational measures to secure your personal data against unauthorised access, loss, or destruction.
7. Statutory Disclosures (ECTA and CPA)
In compliance with Section 43 of the Electronic Communications and Transactions Act 25 of 2002 (ECTA) and the Consumer Protection Act 68 of 2008 (CPA), the following details are provided:
Full Name: Martina Johannes Physiotherapist
Physical Address: 202 Wanda Road, Murrayfield, Pretoria, 0081
Telephone Number: 065 389 4835
Main Business: Provision of allied healthcare services (Physiotherapy) and movement classes.
Pricing: Tariffs for physiotherapy are available upon request and align with industry standards. Class fees are strictly as advertised or quoted directly.
8. Intellectual Property Rights
All content included on this website—such as text, graphics, logos, images, audio clips, digital downloads, and software—is the property of the Practice or its content suppliers and is protected by South African and international copyright laws. The compilation of all content on this site is the exclusive property of the Practice. You may not copy, reproduce, distribute, or create derivative works from any part of this website without our express written permission.
9. Limitation of Liability and Indemnity
To the maximum extent permitted by applicable South African law, the Practice, its owner, employees, and contractors shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from the use or inability to use this website or the services provided.
You agree to indemnify and hold harmless the Practice from any claims, actions, demands, liabilities, or settlements, including reasonable legal fees, arising out of your violation of these Terms and Conditions or your use of the website and services.
The Practice accepts no liability for the loss of or damage to personal property brought onto the premises at Wanda Road.
10. Acceptable Use of the Website
When using our website, you agree to behave responsibly and lawfully. You must not:
Use the website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website.
Use the website in any way which is unlawful, illegal, fraudulent, or harmful, or in connection with any unlawful, illegal, fraudulent, or harmful purpose or activity.
Conduct any systematic or automated data collection activities (including scraping, data mining, data extraction, and data harvesting) on or in relation to this website without our express written consent.
Attempt to gain unauthorised access to any portion or feature of the website, or any other systems or networks connected to the website or to any of our servers.
11. Third-Party Links
Our website may contain links to third-party websites or services that are not owned or controlled by the Practice. We have no control over, and assume no responsibility for, the content, privacy policies, or practices of any third-party websites. You acknowledge and agree that the Practice shall not be responsible or liable, directly or indirectly, for any damage or loss caused by or in connection with the use of any such content, goods, or services available on or through any such websites.
12. Severability
If any provision of these Terms and Conditions is determined by any court or other competent authority to be unlawful or unenforceable, the other provisions will continue in effect. If any unlawful or unenforceable provision would be lawful or enforceable if part of it were deleted, that part will be deemed to be deleted, and the rest of the provision will continue in effect.
13. Governing Law and Jurisdiction
These Terms and Conditions shall be governed by and construed in accordance with the laws of the Republic of South Africa. Any disputes relating to these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of South Africa, specifically within the jurisdiction of Pretoria.
14. Changes to These Terms
We reserve the right, at our sole discretion, to modify or replace these Terms and Conditions at any time. Any changes will be posted on this page with an updated revision date. By continuing to access or use our website and services after those revisions become effective, you agree to be bound by the revised terms. It is your responsibility to check this page periodically for changes.
15. Contact Details
If you have any questions, concerns, or requests regarding these Terms and Conditions, please contact us directly:
Physical Address: 202 Wanda Road, Murrayfield, Pretoria, 0081
Telephone: 065 389 4835
